Wednesday Afternoon Training New Members, please contact Gloria Bonnell at gloria.bonnell@ndtc.org.uk ‘prior’ to you making a booking.

Frequently Asked Questions

• Does my puppy/dog need to be vaccinated

  It is highly recomanded to vaccinate all puppies/dogs to reduce the risk of infection.

• How many handlers/dogs are in a class

  The standard for each session is a group of 6 handlers (and dogs) with 1 instructor.

• What types of collars are leads are allowed?

  We recommend a standard flat collar and clip-on lead.
  Retractable leads are not recommended for training.
  Slip leads are allowed if used correctly, slip leads are normally used for Gundogs.
  We do not allow choker or prong collars unless there is a good reason, please talk to one of the instructors before joining a class.

• Do I/we need to be a member to join this class

  Yes everyone on the NDTC grounds must be a member for insurance reason. 

• Any many puppies/dogs can I bring to a class?

  You can bring as many puppies/dogs to a class, as long as it is one dog to one handler.
  when you book the class: Ticket selection, general addmission, purchase one ticket per dog.

• How does the waitlist work

  If a course or class has the Waitlist option, not all will have this. 
  If a course/class is full, or has already started, and you select to go on the waitlist, your name is added to a list for that course/class, if a person drops out or more spaces are made available, the next person on the Waitlist is notified by email, offering them the course/class.

  We will only contact you if a course/class becomes available.
  Once you have registered on the Waitlist there is no need to do this again. 
  Someone dropping out is not very common. 
  Please also consider booking the next course/class with availability. 

• Can I cancel my class/course booking

  Before your course starts:
  A single or multi-day course purchase (e.g. puppies/mainstream 9-week course) can be cancelled up to 14 days in advance of the start of the course without any penalty.

  After your course has started: 
  For a multi-day course purchase, you can request a refund by contacting the section head, for their contact details please see https://ndtc.org.uk/contact-us.htm
  There are no refunds after the second week of a 9-week course unless there are special circumstances.

• Class cancellation, what happens if my class is cancelled

  If a class needs to be cancelled due to bad weather, too hot, too cold, floods or other, NDTC reserve the right to cancel one session to ensure our dogs well being, every effort will be made to make up for the lost time during the remaining sessions, which could mean a class could be 45 mins instead of 30 minutes on some sessions. 

  If a second session needs to be cancelled during the same course, please email the section e.g. mainstream@ndtc.org.uk or puppies@ndtc.org.uk etc, stating the date and the name of your course, and requesting you £3.00 cash back, then bring that email with you the next time you are at the club and we will refund you in cash.  

• What level of training must we have achieved to be able to attend?

  Dogs need to be used to working on the handlers left, walk on a loose lead at all times, have a recall and have a good understanding of general basic commands...... so, GCDS Bronze level as a minimum.

• If you are not able to attend a class, do I need to let you know?

  For puppies and mainstream

  No, there is no requirement or need to let us know. 

• Do you allow children - Kids policy - how old do my children need to train their puppy/dog at NTDC

  We allow children of appropriate ages* to train their puppy/dog
  Under 16 years of age need a parent or guardian present at the club.  
  The child can train their puppy/dog on the field and the parent can watch from the clubhouse.
  * appropriate age: The child must be able to handle the size and temperament of the puppy or dog they are training. 

• Can my partner or family join me for training

  Yes, you can all join in on the training ground, if you have the right membership level, Single = 1 person, Joint = 2 persons, Family = up to 6 persons from the same address.  Memberships can be upgraded. Children are allowed on the training ground with their parents. 

• Does the venue have disabled toilets?

  Yes

• Can I cancel my membership

  Membership cannot be cancelled unless there are special circumstances. As a non-profit organisation, we have to cover the cost of setting up/cancelling the membership.

  You can request a refund by contacting the section head, for their contact details please see https://ndtc.org.uk/contact-us.htm

  There are no refunds if you have attended any course/s during the active period of the membership.